Cancellation Policies

We will reschedule you at no extra charge if your travel dates change, but please provide at least 6 weeks’ advance notice. All booking deposits are 100% refundable for 30 days from the time of booking. No refunds on deposits will be given after 30 days. Since we book all hotels and tours in advance, we are unable to give refunds. Our general advice is that if you need to change plans please alert us as quickly as possible. We will allow you to reschedule your trek multiple times free of cost. Guests are responsible for any increase in price between the time they originally booked and the new trekking date.

It is possible that a trek may be canceled in the event of a natural disaster, civil unrest, epidemic, airport closures, travel advisory, or other unforeseen events beyond our control. If this happens we will work with you to reschedule the trek date at no extra cost. Nevertheless, our normal refund policy on deposits still applies in this situation. If you have any concerns, we suggest you take a travel insurance policy that covers this type of trip interruption and or cancelation.

Note: Only the deposit portion of payments is nonrefundable. Any additional payments may be refundable depending on the specific package.


It is sometimes the case that trekkers finish ahead of schedule or they end up stopping a trek early for health or personal reasons. If this is the case, please understand that we do not offer any refunds for unused days on the trek. Thus, our costs are the same as we have an obligation to pay our guides and porters for the time they have committed.